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PowerSeller FAQ

How do I qualify

To become a PowerSeller
You must:

  • Uphold the eBay community values, including honesty, timeliness and mutual respect.
  • Average a minimum of US$1,000 in sales per month, for three consecutive months.
  • Achieve an overall Feedback rating of 100, of which 98% or more is positive.
  • From July 2008, members also need to achieve a score of 4.5 or more across all detailed seller ratings.
  • Have been an active member for 90 days.
  • Have an account in good financial standing. 
  • Not violate any severe policies in a 60 day period.
  • Not violate three or more of any eBay policies in a 60 day period.
  • Maintain a minimum of 4 average monthly listings for the past 3 months.

PowerSeller programme eligibility is reviewed every month. To remain PowerSellers, members must:

  • Uphold eBay community values, including honesty, timeliness, and mutual respect
  • Maintain the minimum average monthly sales amount for your PowerSeller level
  • Maintain a 98% positive total feedback rating
  • From July 2008, members also need to maintain a score of 4.5 or more across all detailed seller ratings.  
  • Maintain an account in good financial standing
  • Comply with all eBay listing and marketplace policies
  • Not violate any severe policies in a 60 day period and not violate three or more of any eBay policies in a 60 day period
  • Be an active seller on the eBay site for a minimum duration of 90 days

Different tiers of PowerSeller
There are five tiers that distinguish a PowerSeller, based on their gross monthly sales. The benefits and services vary with each tier. Each month we calculate eligibility for each tier and notify members through email.

Bronze Silver Gold Platinum Titanium
US$ 1,000 US$ 3,000 US$ 10,000 US$ 25,000 US$ 150,000

How PowerSeller Feedback is calculated

The 98% or better positive Feedback rating for PowerSeller programme eligibility is calculated differently than the site Feedback rating visible on the Seller Information and Member Profile pages. The Feedback percentage seen on the rest of the site is calculated based on Feedback only from unique users. The PowerSeller Feedback score is calculated based on total user Feedback, to better reflect the fact that many PowerSellers have satisfied repeat buyers. eBay calculates PowerSeller Feedback by taking the total number of positive Feedbacks and dividing them by the total number of Feedbacks (both positive and negative).

How is compliance with marketplace policies calculated
To comply, you must not violate any severe policies and you must not violate three or more of any eBay policy in a 60 day period.
Below are examples of policies that you must not violate:

Severe policies: 

  •  Shill Bidding
  •  Misrepresentation of Identity – User (inc. Transaction Interception) 
  • Site Interference 
  • Section 9 Fraud 
  • Unwelcome Bidder (Malicious Buying) 
  • Transaction Interference  
  • User Agreement violations that are not List Practices   

Examples of other policies:

  • Keyword Spamming
  • Links Policy  
  • Choice Listings 
  • Misleading Titles
  • Payment Surcharges
  • Spam
  • No Item Listings
  • Categorisation of Listings

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