Selling with eBay Stores

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Selling basics

Seller fees

Creating effective listings

Managing your selling activity

Resolving selling problems

Ramping up your selling

Using seller tools

Selling with an eBay Store

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Selling with eBay Stores

With an eBay Store, you’ll get everything you need to create a central shopping destination where buyers can learn about you and all the products you sell. You’ll receive powerful tools for designing your store, plus marketing and reporting features, exclusive access to the store inventory listing format, and dedicated toll-free customer support. Learn how to get started with eBay Stores.

Top questions

What’s an eBay Store?

Which items appear in my store?

How do I change the name of my store?

How do I bring buyers to my store?

How do I close my store?

Solve a problem

It’s a good idea to start by becoming familiar with how eBay stores work. On the eBay home page, click the Stores tab and then click the “Open a store” link on the right side of the page. When you’re ready to open your store, click the Open a Store now! button.

I’m going on vacation. What do I do with my store?

While you’re away, you want to make sure your buyers don't have a negative shopping experience by buying items and unexpectedly waiting a long time to receive them. Before you go on vacation, visit My eBay. In the Account tab, click the “Manage My Store” link and then click the “Store Vacation Settings” link (located under Related Links on the lower left side of the page). Then, choose how you want to place your store on vacation.

Help topics

Basics

Getting started with eBay Stores
With an eBay Store, you can display all your products in one convenient location.

How buyers see your listings
Find out where your listings appear.

Fees for eBay Stores
Find out what it costs to sell with eBay Stores.

Designing your store

Creating your eBay Store
Create a shopping environment that captures your company's personality and highlights your products.

Customising your store’s appearance in listings
Use your listings to showcase your store and let buyers explore your products.

Marketing your store

Promoting your store
Get tips on attracting buyers to your store.

Putting store items on sale
Sales are a great way to draw attention to your listings.

Using email marketing
Create compelling emails that promote your store to potential buyers.

Measuring the success of email marketing

Creating promotional flyers
Create free promotional flyers to print and distribute.

Using traffic reports to understand your business
Which areas of your store are receiving the most visits? How are buyers finding your listings and moving through your store?

Store referral credit
You could be eligible for a credit if you successfully drive buyers to your store.

Qualifying for the store referral credit

Managing your listings

Editing or ending listings
Save time by updating or ending multiple listings at once.

Exporting your listings to search engines
You can establish partnerships with search engines to help drive traffic to your listings.

Managing your store

Placing your store on vacation
Going on vacation? Find out what to do with your store while you’re away.

Closing your store
We hope you’ll contact us first to address any issues.

Tutorial

Branding your eBay store
Take this audio tutorial to learn how to promote your store’s identity.

3 minutes

Have a question? We can help.

Ask eBay members

Get help from other eBay members. Visit the Answer Centre to post a question.

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Linking from an eBay Store

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