A Second Chance Offer lets you make an offer to a non-winning bidder under certain conditions. The offer contains a Buy It Now price equal to the non-winning bidder's bid amount.

You can send Second Chance Offers immediately after the listing ends, and for 60 days after the listing ends. There are also conditions for Second Chance Offers for Unpaid Items.

You can make a Second Chance Offer to a non-winning bidder when:

• The winning bidder does not pay you.

Note: If sending due to an Unpaid Item, be sure that you have tried to resolve the issue with the original buyer before sending a Second Chance Offer to another bidder.

• There is at least one non-winning bidder who accepts Second Chance Offers.

Note: The number of offers you send can't be more than the number of items you have for sale.

Fees

• There is no fee to make a Second Chance Offer.

Sending a Second Chance Offer

You can also send a Second Chance Offer from the View Item or Bid History pages.

To send a Second Chance Offer:

Note: You will receive a copy of the offer email that is sent to the bidder.

Duration of a Second Chance Offer − A Second Chance Offer can be sent to buyers for a 1, 3, 5, or 7-day duration. The 1-day duration option has been added to offer sellers increased flexibility and convenience when using a Second Chance Offer.

Note: Buyers will be able to locate and verify all Second Chance Offers in My eBay under My Messages. Second Chance Offers will be forwarded directly from eBay and will appear in My Messages with a blue background and subject stating, “eBay Second Chance Offer for Item…”.

Cancelling a Second Chance Offer − To cancel a Second Chance Offer, type the item number for the offer you want to cancel (not the original item number) into the Ending Your Listing Early form. Cancelling is recommended if you want to extend an offer to another non-winning bidder without waiting for the offer to expire, or if you have more offers open than items available.

Leaving Feedback − A seller can leave feedback for the winner of the original item and for the buyer who accepts the Second Chance Offer. Buyers, as usual, can leave feedback for the seller.

Sending more than one Second Chance Offer

• If you are a seller with duplicate items available, you can send a Second Chance Offer for each duplicate item. Select one or more bidders that a Second Chance Offer will be extended; you should extend only one offer per item available for purchase.

• If you choose to send multiple offers simultaneously for a duplicate item, you risk having multiple offers accepted. To prevent this scenario, you must manually cancel all other open offers immediately upon first acceptance.

• Non-winning bidders can only receive one Second Chance Offer per listing. If a Second Chance offer expires without a sale, or if the seller chooses to cancel the Second Chance offer, the seller can issue a new offer for that item to a different non-winning bidder, until the list of non-winning bidders is exhausted.

Unpaid Item

In the unfortunate event that you have an Unpaid Item, you can send a Second Chance Offer to any one of your non-winning bidders to try to complete your sale. Second Chance Offers can be created immediately after a listing ends for up to 60 days. Sellers should ensure that everything possible has been done to resolve the issue with the high bidder before sending a Second Chance Offer to another bidder. See the Unpaid Items Process for details.