Frequently Asked Questions
Why is eBay retiring Picture Manager?
Retiring Picture Manager will allow us to focus our resources on a single eBay picture platform, eBay Picture Services (a.k.a. EPS), which will allow us to deliver quality pictures and state-of-the-art picture features for your eBay listings at a competitive price.
We are also adding a new way to upload pictures to eBay Picture Services. You can use the new "Copy Web Files" option to upload your picture directly from your 3rd party photo-hosting site. We will then Shop your pictures on eBay and display them in your listings.
When will Picture Manager be retired?
Sellers will no longer be able to create a new subscription or upgrade an existing subscription as of mid-March, 2009.
If I unsubscribe, will I be able to re-subscribe before Picture Manager is fully retired?
No. Once you unsubscribe, you will not be able to re-subscribe to Picture Manager. Also, if you lower your subscription level, you will not be able to raise it again.
What will happen to my Picture Manager pictures in my existing listings?
If you delete pictures Shopd in Picture Manager, they will be immediately removed from your listings and replaced by a standard eBay graphic indicating that you deleted the pictures.
If you unsubscribe from Picture Manager, pictures in your active listings will remain available for you to use in listings for 100 days from the date you unsubscribe.* When the 100-day period ends, pictures not used in recent listing and pictures used only in the description area of a listing will be permanently deleted. When you use these pictures in listings, they will be set to expire automatically 90 days after the end of the listing. If you manually delete your pictures, they will be deleted immediately, regardless of the length of your subscription.
*This applies if you unsubscribe after we stop accepting new subscriptions in early March, 2009. If you unsubscribe before then, existing rules apply and your pictures will be deleted in 3 to 30 days, depending on the length of your subscription.
I have a Store. What will happen to my pictures on my Shop custom pages?
If you used Picture Manger to upload your pictures to custom Store pages, those pictures will be maintained as long as you continue to use them. You will still be able to manage your custom Shop pages, but you will be using the eBay Picture Services uploader in your Shop Builder instead of the Picture Manager uploader.
How can I save my existing Picture Manager pictures to my hard drive?
Go to the Manager Folders of Picture Manager and use the links "Save as a Zip File" to the right of each folder to save your pictures to your hard drive.
What are my other photo hosting options?
You have the following photo hosting options:
eBay Picture Services, the fast and easy way to include pictures in your listings.
3rd Party picture hosting
Learn more about Adding pictures to your listings
I use Turbolister. Is there anything specific to Turbolister that I need to know?
Turbolister will not support the "Save as a Zip File" feature that allows you to save your pictures to your hard drive. Please use Picture Manager in My eBay to save your pictures. Turbolister also does not support the new "Copy Web Files" upload option.
Must use Buy It Now and PayPal.
