To end a listing early, follow the steps below.
To end a listing early and cancel all bids or sell to the high bidder:- Go to My eBay > Selling and find the item.
- From the More actions drop-down menu, select End My Listing Early.
- If there are bids on your item, choose how you want to end your listing.
- If there are 12 or more hours before the end of the listing, select Cancel bids and end listing early or Sell item to high bidder.
- If there are fewer than 12 hours before the end of the listing, your only option is Sell item to high bidder.
Note: If your item has no bids, you can skip this step
- Select the reason you're ending your listing early and click End My Listing.
You can also end a listing in Seller Hub or My eBay:
Tip
If you made a mistake in your listing, you may be able to revise your listing or change your item price instead of ending your listing early.
When you can end a listing
If you end a listing early, it risks disappointing potential buyers, so we strongly discourage all our sellers from doing so. However, we understand that there are times when it might be necessary to end a listing early. Some valid reasons include:
- The item is lost, broken, or no longer available
- You made a mistake, such as listing the wrong starting price in an auction
Are you a seller looking to cancel a transaction with a buyer? Read our article on canceling a transaction for sellers
Whether you can end your auction listing early depends on if you’ve received any bids yet, how much time is left in the auction, and if you have a reserve price in place.
|
Listing format |
Time left in listing |
Listing state |
Can the listing be ended early? |
|
Fixed Price |
N/A |
With or without open offers |
Yes |
|
Auction
|
12 or more hours
|
No Bids |
Yes |
|
1 or more bids with reserve price not met |
Yes. |
||
|
1 or more bids with reserve price met or no reserve price set |
Yes, you may end the listing by cancelling all bids or you may sell the item to the highest bidder. |
||
|
Fewer than 12 hours
|
No bids |
Yes |
|
|
1 or more bids with reserve price not met |
Yes. |
||
|
1 or more bids with reserve price met or no reserve price set |
No, you can only sell the item to the highest bidder |
If your listing isn't eligible to be ended early, you can contact any bidders to explain the situation and ask them to retract their bids. If the auction has finished, you can contact the winner and, if they agree, you can cancel the transaction.
You can only end auction listings with bids one at a time by selecting a valid reason.
Ending listings early disappoints bidders, so we may place limits and restrictions on your account if you are doing so regularly.
Tip
If possible, consider revising your listing by adding information to the description instead of ending it.