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Recalled Items

In Malaysia, the Standard and Industrial Research Institute of Malaysia Berhad (SIRIM) is appointed as the ‘Safety Authority’ to administer the Consumer Protection (Safety Requirements) Registration Scheme (CPS Scheme). SIRIM ensures that consumer products which are designated as controlled goods meet the specified safety standards and are safe for normal use. Registration of controlled goods with SIRIM is mandatory before they can be advertised, traded or displayed for sale in Malaysia.

Controlled items which are not registered in accordance with the safety requirements or which do not have a valid SIRIM Label affixed are liable to recall and suppliers of such recalled items are required to take all necessary steps to inform users of the potential danger resulting from the use of such items.

eBay strongly supports the efforts of SIRIM to protect consumers against potentially hazardous goods. eBay does not permit the listing of items that have been identified by SIRIM as “controlled goods” which do not have a valid SIRIM Label on the product or packaging.

Violations of this policy may result in a range of actions, including:

  • Listing cancellation

  • Loss of eBay fees

  • Limits placed on account privileges

  • Loss of PowerSeller status

  • Account suspension

Some Examples

Items that have been the subject of SIRIM control include (but are not limited to):

  • General Household Electrical Goods

  • Hairdryer

  • Kettles

  • Adaptor

  • Air cooler

  • Home computer system (inclusive of monitor, speaker and other mains operated accessories)

  • Vacuum Cleaner

For a complete list of goods and models which are “controlled”, please visit SIRIM Web site.

Additional Information

Sellers on eBay should take a few minutes to check with SIRIM to ensure that the products they're selling do not fall under the list of controlled goods if they do not have a valid SIRIM Label on the product or packaging.

SIRIM Label

The SIRIM Label helps consumers and traders to identify registered controlled goods. All registered controlled goods must be individually marked with the SIRIM Label either on the product or packaging. The SIRIM Label comprises a “safety logo” enclosed in a square on the left and the words “SIRIM” within a rectangle on the right. Below these is a unique 8-digit registration number traceable to the registrant and the registered models.

For more information, please refer to the SIRIM-QAS Web site.

Buyers on eBay should educate themselves about controlled items and ensure that all products are duly marked with the safety logo.

Why does eBay have this policy?

eBay urges its sellers and buyers comply with all governmental laws and regulations. Since certain controlled items need to be registered and compliant with the safety requirements, failing which they are liable to be recalled, and because such items may cause harm to eBay or its members, sellers may not list them on eBay..

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