Whether you want to make some extra cash, clear out unwanted items from around the house, or even start a business, it’s easy to start selling on eBay.
Selling
- Top selling articles for you
- Start selling on eBay4 min article
- Selling fees5 min article
We don't charge insertion fees or final value fees for your listings on ebay.com.sg.
- Creating a listing3 min article
Creating a listing is the first step in getting your item in front of buyers. We have a range of tools and options to help make sure your listing ends in a sale.
Getting started
- Start selling on eBay4 min article
Whether you want to make some extra cash, clear out unwanted items from around the house, or even start a business, it’s easy to start selling on eBay.
- Start getting paid on eBay2 min article
Getting paid for items you’ve sold on eBay is simple. Your buyers can choose from a range of payment methods, eBay manages the end-to-end payments process, and you receive your funds directly in your Payoneer account.
- Registering as a seller4 min article
When you register as an eBay seller, your account details need to be verified.
Listing your item
- Creating a listing3 min article
Creating a listing is the first step in getting your item in front of buyers. We have a range of tools and options to help make sure your listing ends in a sale.
- Selling limits1 min article
Selling limits are designed to help you grow your business in a manageable way and to ensure you can give your buyers great service. As you get more comfortable meeting buyer demand, we’ll increase your limit.
- Canceling bids and managing bidders2 min article
As a seller, there are some situations where you can cancel bids that have been placed on your auction-style listings. However, once canceled, a bid can’t be reinstated.
- Ending a listing2 min article
You can end an eBay fixed-price listing at any time, but auction listings can only be ended early in certain situations.
- Blocking a buyer on eBay2 min article
eBay sellers have control over who can bid on and buy their items. You can block individual buyers or set buyer requirements based on specific criteria.
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Fees and invoices
- Selling fees5 min article
We don't charge insertion fees or final value fees for your listings on ebay.com.sg.
- Store selling fees16 min article
We don't charge insertion fees or final value fees for your listings on ebay.com.sg.
- Reconciling your eBay sales transactions4 min article
When managing your business, it’s important to have access to all your sales and transaction information. eBay provides a detailed, end-to-end breakdown of all your selling activity, so you can make sure your internal records are accurate and up to date.
- Taxes and import charges5 min article
GST is a broad-based consumption tax levied on the import of goods, as well as nearly all supplies of goods and services in Singapore. In other countries, GST is known as Value-Added Tax or VAT.
New Goods and Services Tax (GST) rules in Singapore
As of 1 January 2023, low-value goods (i.e., goods with an item value up to and including S$400) and B2C non-digital services that are imported into Singapore are subject to GST.
Completing a sale
- Getting paid for items you've sold4 min article
Getting paid for items you've sold on eBay is simple. Your buyers can choose from many payment methods, and you'll receive your payouts directly in your Payoneer account. You can track all of your payouts in the Payments tab in My eBay.
- Resolving unpaid items with buyers2 min article
After you’ve made a sale on eBay, it’s usually a smooth process to complete the transaction with the buyer, but sometimes you might find yourself in a situation where the buyer hasn’t yet paid for the item they bought.
- Sending invoices to buyers4 min article
If your buyer hasn’t gone directly through eBay checkout, you may need to send them an invoice.
- How sellers can cancel an order2 min article
Sellers are obligated to complete the sale when a buyer makes a purchase. However, we understand that there may be circumstances in which orders need to be canceled.
- Setting up and changing your payment method for fees and selling costs3 min article
Your fees and other selling costs are automatically deducted from your sales proceeds. However, you’ll need to set up a valid payment method to cover your selling costs in case your sales proceeds are insufficient. A valid payment method includes a debit or credit card.
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Shipping
- Setting up your shipping with SEAPaSS (CBT only)2 min article
Learn how to work with carriers and bulk upload tracking numbers with SEAPaSS for all of your cross-border transaction (CBT) customers.
- Offering combined shipping2 min article
When a buyer purchases multiple items from you, you can save time and money by sending all their items in one package.
- Tracking items you've sold3 min article
Uploading tracking details after you've sent an item enables you and your buyer to follow its journey, all the way through to delivery.
- Estimated delivery dates for sellers2 min article
For buyers, knowing when they can expect an item to arrive is an important factor when making a purchase. That's why we always show an expected delivery date on eBay listings.
- International shipping for sellers (CBT only)8 min article
Selling internationally is a great way to grow your business, and it's easy to get started. Get started with SEAPaSS and your listings will become available to millions of eBay buyers worldwide.
Returns and refunds
- How to handle a return request as a sellerYou can choose whether to accept returns if a buyer changes their mind about a purchase. However, if an item arrives damaged, doesn't match the listing description, or if the buyer receives the wrong item, you'll generally need to accept the return.4 min article
- Help a buyer with an item they didn’t receive3 min article
If a buyer doesn’t receive their item, they’re entitled to a refund unless you can provide tracking information showing that it was delivered.
- Return shipping for sellers4 min article
Who pays for return shipping—you or the buyer—depends on which eBay site the transaction took place on, the reason they’re returning the item and your return policy.
- Ask eBay to step in and help for sellers (CBT only)2 min article
If your cross-border transaction (CBT) buyer lets you know about an issue with their purchase and you can’t resolve their problem within 3 business days, you can ask us to step in and help.
- Appeal eBay’s decision about a return or missing item for sellers (CBT only)If you don’t agree with our decision after we’ve stepped in to help resolve an issue between you and your cross-border transation (CBT) buyer, you can appeal by providing new information within 30 days of the case being closed.2 min article
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Seller performance
- Viewing and responding to feedback from buyers3 min article
There may be times when you want to reply to feedback a buyer has left for you, or add a comment to feedback you’ve previously left for someone else. You can’t change feedback you’ve left for a buyer, but you can ask a buyer to reconsider feedback they left for you.
- Replying to feedback you received for an item you sold3 min article
While it doesn’t affect your seller performance, we understand that positive feedback is important to you. If you believe feedback you received from a buyer isn’t accurate or fair, you can try to resolve the situation by replying to the feedback or by requesting a feedback revision.
- Leaving feedback for buyers2 min article
Leaving feedback for your buyers is a great way to say thank you.
- Global seller performance standards5 min article
Global seller performance standards help highlight sellers who consistently offer excellent service for their international transactions. Sellers from all eBay sites are required to meet the same minimum standards, ensuring that sellers globally are both setting and meeting buyer expectations worldwide.
- Seller performance policy5 min article
eBay expects sellers to consistently provide service that results in a high level of buyer satisfaction. This includes setting and meeting buyer expectations by providing excellent customer service from beginning to end.
- Seller performance and feedback policy6 min article
Most sales go smoothly. When you follow selling best practices and make sure the items you list are in stock, you work with a customer when an issue arises, and you ship within your stated handling time, your buyers will have a great experience and are more likely to buy from you again.
Selling tools
- Seller Hub3 min article
Seller Hub is the central place for managing your eBay business. It's free to use and consolidates all our selling tools into one location.
- Seller Hub Promotions3 min article
Seller Hub Promotions can help you attract more buyers, clear old stock, increase average order size, drive repeat purchases, and even lower shipping costs by bundling more items per order. Sellers in Singapore, Malaysia and the Philippines can take advantage of Seller Hub Promotions by signing up for an eBay Store subscription on any eBay site that offers Store subscriptions.
- Seller Hub Reports4 min article
The Reports tab in Seller Hub makes it easier for high-volume sellers to manage their eBay business in bulk.
Your eBay Store
- Open an eBay Store (CBT only)2 min article
If you're selling on an eBay site which offers it, you can subscribe to eBay Store. This not only gives you discounted fees and more free listings per month, you also get access to additional tools to manage and promote your business.
- Manage your eBay Store (CBT only)3 min article
If you're selling on an eBay site which offers it, you can subscribe to eBay Store. Once you've opened your Store, you can personalize it to fit your brand and turn visitors into customers.
- Close an eBay Store (CBT only)1 min article
If you're selling on an eBay site which offers it, you can subscribe to eBay Store. If you no longer want to keep your eBay Store open, we can help you close it.