Setting eBay Preferences with My eBay

Setting notification preferences

You can choose the types of emails and alerts you want to receive from eBay including buying-related notifications, selling-related notifications, updates to eBay policies, and other types of transactions. You can set the format for emails you receive, and choose additional options for communicating with eBay, for example, by survey, newsletter, promotions, and so on.

To set your notification preferences:

On the My eBay page, click the “Notification Preferences” link under My Account (see arrow A in the screen below).
On the Notification Preferences page, click the “Show” link next to any preferences that you want to view or change.The list expands and displays your current settings (see arrow B in the screen below).
You can make choices from the drop-down menus to update your preferences (see arrow C in the screen below).
Make your selections, and click the Save button.
Note: If you’re updating the Notification Delivery > Registered email address, select "Edit" to make a change. You will be asked to login. For Preferred format for emails, you can update the option and click the Save button.

Setting digest preferences

To manage the frequency and volume of your emails for buying or seller activities set your email preferences. Receive email notifications real-time, or in a daily, weekly, or monthly digest.

To set up digest email notification

The digest email option is available in the drop-down menu for the notifications received at the end of auctions and for your watch alerts.

Select “Show” to the right of Buying or Seller Activity, (see arrow B in the screen in the section above).
The list will expand to show your current settings.
If digest is available for the notification, the digest options will appear in the menu. For those notifications you can set your digest preference from a drop-down menu, (see arrow C in the screen in the section above).
Once you have made your selections, click the Save button.

Setting seller preferences

If you're a registered seller, you can set your seller preferences for:

Sell Your Item form and listings (choose picture services and decide whether to see a preview)
Payment from buyers (use Checkout, change your payment address and display your Bank Account information)
Combined payments and postage discounts (offer combined payments, postage discounts on combined purchases, and more)

Buyer requirements (block certain buyers)

To set your seller preferences:

On the My eBay page, click the “Notification Preferences” link under the Account tab.
On the Notification Preferences page, under Seller, click the “Show” link next to any Seller Activity. The list expands and displays your current settings.
Tip: To make the page easier to read, click the “Hide” link to hide any preference you’re no longer viewing.
Click the drop-down menu next to the preference you want to update.
Make your selections, and click the Save button.

Setting member-to-member communication preferences

As a registered eBay seller, you can set your preferences for using Skype buttons on your listings. Buyers can then contact you quickly with questions about your listings. This feature is currently available for the following categories:

Automotive
Home & Garden

Skype is an application you can download and install on your computer. eBay members can then connect using instant messaging (chat) or voice (call) capabilities over the Internet from their computer.

To add Skype to your listings, you download and install the Skype application. After you create a Skype name, you can link that Skype name to your eBay account in your preferences. When you create a new listing, you can then add your Skype name to your listing.

To set your member-to-member communication preferences:

On the My eBay page, click the “Notification Preferences” link under My Account.
On the Notification Preferences page, under Member-to-Member Communications Preferences, click the “Show” link next to Skype setting preferences. The list expands and displays your current settings.

Tip: To make the page easier to read, click the “Hide” link to hide any preference you’re no longer viewing.
Click the drop-down menu to update your preferences. Note: If applicable, you want to link your Skype name to your eBay account.
Make your selections, and click the Save button.

Important: To have your Skype buttons show presence on your eBay listings, you need to make a change in Skype. Open Skype, and click Tools > Options > Privacy. Make sure to select the "Allow my status to be shown on the Web" check box.

Setting general preferences

You can set your general eBay preferences for:

Account: Choose how and when you receive account notification preferences.
Dispute: Edit your notifications related to item disputes.
Feedback: Edit your feedback notification preferences.
Member-to-Member Communications: Choose when to be notified that you have received emails from other members.

To set your general preferences:

On the My eBay page, click the “Notification Preferences” link under Account.
On the Notification Preferences page, under General Preferences, click the “Show” link next to any General Preference that you want to change. The list expands and displays your current settings.

Tip: To make the page easier to read, click the “Hide” link to hide any preference you’re no longer viewing.

Setting promotions and surveys preferences

Choose which promotions and surveys you want to receive from us. Newsletters are included in some promotion selections.

To set your promotions and surveys preferences:

On the My eBay page, click the “Notification Preferences” link under Account.
On the Notification Preferences page, under Promotions and Surveys, click the “Show” link. The list expands to show your current selections.

Tip: To make the page easier to read, click the “Hide” link to hide any preference you’re no longer viewing.
Under “Subscriptions”, check the box of the promotion or survey you want to receive.
After making your selections, click the Save button.

Related Help topics

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