PayPal offers Buyer Protection Programme that covers most eBay items paid with PayPal for its full purchase price plus its original shipping costs* in the event of non-delivery or misrepresentation.

To see if an item is covered under PayPal’s Buyer Protection Programme, check the eBay item description page for the Buyer Protection message – e.g. 'Get PayPal buyer protection for your item when you pay with PayPal'.

Click here to learn more about PayPal Buyer Protection and its eligibility requirements.

* In the case of a significantly-not-as-described claim, it’s the buyer’s responsibility to pay for return shipping costs, if necessary.