Getting help on eBay
There are several ways to get the help you need to make your eBay experience successful.
What it is |
How to use it |
Where to find it |
Online help |
Find the information you need. |
Click the “Help” link at the top of the page. |
Education Centre |
Get started with guided tours, interactive tutorials, and more. |
Click the “Help” link at the top of the page, and select “Education Centre.” |
Discussion Boards |
Communicate with other members and staff moderators to answer questions and solve problems. |
Click the “Community” link at the top of the page, and select “Discussion forums.” |
Answer Centre |
Ask questions, give or receive answers, and share information about eBay in this member-to-member forum. |
Click the “Community” link at the top of the page, and select “Answer Centre.” |
Live Help |
Chat with Customer Support about your question. |
Click the “Live Help” link at the top of the Home page to begin your chat session. |
Email or Contact us |
Send your question to Customer Support. |
Click the “Help” link at the top of the page, and select “Contact Us.” |
Technical issues |
Find out how to resolve technical issues and error messages. |
Click the “Help” link at the top of the page. Search on “Error messages and technical issues.” |
